How can an end-user see all the tickets assigned to an organization

Answered

2 Comments

  • Lightspeed POS Inc
    Community Moderator

    Hey Joel,

    When these users log into your Zendesk Guide, they'll be able to view the tickets for the orgs under 'My Activities'

    -1
  • Stassa Miller

    Hi Joel, 

    Go to My Activities > Requests > Organization Requests

    If there is more than one organization you can use the drop-down under organization to see different organizations' requests.  If you want to always see those tickets, click on Follow.

    -1

Post is closed for comments.

Powered by Zendesk