How can an end-user see all the tickets assigned to an organization

2 Comments

  • Dan Ross
    Comment actions Permalink

    Hey Joel,

    When these users log into your Zendesk Guide, they'll be able to view the tickets for the orgs under 'My Activities'

    0
  • Stassa Miller
    Comment actions Permalink

    Hi Joel, 

    Go to My Activities > Requests > Organization Requests

    If there is more than one organization you can use the drop-down under organization to see different organizations' requests.  If you want to always see those tickets, click on Follow.

    0

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