Getting started
Set yourself up for success with onboarding guides
Help and FAQs
Find solutions for common issues
Video
Watch and learn how to use Zendesk
Zendesk updates
Stay up-to-date with important Zendesk announcements and notifications
Product guides
Make the most of your Zendesk setup with our comprehensive documentation
Best practices and how-tos
Find tips and step-by-step tutorials for common use cases
Agent guide
Agent guide for the Zendesk Suite
Policies and programs
Review Zendesk policies, agreements, programs, and services
Find articles and discussions to help answer your Zendesk questions
Connect, learn, and share with other Zendesk users
Announcing the general availability of Article Multiplacement
Edited Jul 04, 2025
·
Announcing Zendesk QA's new accuracy metric
Edited Jul 03, 2025
Upcoming Zendesk webinars - July 2025
Edited Jul 02, 2025
Announcing simplified reports for AI agents - Advanced (Open EAP)
Current and upcoming Zendesk betas and early access programs (EAPs)
Edited Jul 01, 2025
Announcing the Quick Reports EAP
See all
