Answering a ticket takes me to 'Views', not Dashboard
I'm seeing a change to behaviour: every time I answer (using key shortcut Ctrl-Opt-S to mark as solved,or -P for pending) a ticket I'm returned to 'Views' instead of the dashboard. Any way to change this? (I'm on Regular plan)
I wonder if I've somehow changed some setting...
I took a look through the settings for my profile but couldn't see anything obvious.
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Hey Neil!
JJ here, PM at Zendesk, we actually deployed an update to fix this on March 25th - co-incidentally perhaps after your post. Could you check your instance again and report back if ticket resolution is behaving as expected now?Submitting/closing a ticket (with the setting set to `Close tab`) should bring you to Views or Home, depending on where you initially opened the ticket from.
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yep, mucho-better-o. yay.
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