Lien entre articles du Guide et résolution ticket

1 Comments

  • Sushant Awalekar
    Community Moderator

    Hello Sebastien,

     

    You can use knowledge capture app to send articles links from guide to your client/customers while working on ticket without leaving Zendesk agent interface.

    Read more about knowledge capture app here

    Hope this helps!!!

    Regards,

    Sushant

    0

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