Dashboard and Data Filters across tabs
AnsweredI have 2 x tabs, one containing queries from Tickets Data-set and the second on SLA data-set.
They are linked by "Ticket Organisation Name" and both have a data filter on Ticket Organisation Name.
I was hoping that selecting Ticket Organisation name on one tab would filter data on 2nd tab but it won't (they act independently) despite linking the 2 x data-sets on "Ticket Organisation Name" and despite not having the "do not share across tabs checkbox" unchecked.
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Hi Aidan,
I have noticed that in order for changes to affect multiple tabs at once, the filters have to be 100% identical. This applies to both time and data filters. The best way to ensure this is to create the filter in one tab and then copy and paste it into the other tabs using the standard keyboard shortcuts (cmd/ctrl + c and cmd/ctrl + v).
I hope this helps.
#helpsome regards,
Marie-Cathrine Sørensen
Business Intelligence Analyst @ helphouse.io -
Thanks Marie-Cathrine.
I'm sure they are the same but will check once again. I notice that I don't have this issue with Time/Date filters. they do work seamlessly across tabs but other filters do not.
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Just have in mind that they should both be based on the same dataset (eg. Tickets) and then linked to the other (eg. SLA), if it makes sense :) Otherwise, don't hesitate to get back and I will try to help you.
#helpsome regards,
Marie-Cathrine Sørensen
Business Intelligence Analyst @ helphouse.io -
Thanks Marie-Catherine, Yes, they are on different datasets but are linked. If the same queries are on same tab, all is working but as soon as I move to another tab, I have to re-enter the attribute query (Ticket Organisation Name) on the other tab .
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My suggestion would be to try and follow these steps:
- Delete the old data filters.
- Create a new filter in one of the tabs using the Ticket dataset.
- Select your attribute.
- Link it to the attribute in the SLA dataset.
- Copy and paste the filter into the other tab.
This works for me and filters all tabs that the filter has been copied onto at once.
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Marie-Catherine, you are a genius !!!!
Copying and pasting seems to have them finally working. Thank you so much !
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Has this changed over the last 10 months?
After a whole afternoon of fiddling it now seems to work following Marie-Cathrines recipe. Thank you!
I want to add: it seems important that you copy the first filter you make to all the other tabs. So don't copy 1 to 2, 2 to 3 and 3 to 4, but 1 to 2, 1 to 3 and 1 to 4.
It's so annoying that the simplest things are so obfuscated, convoluted and hard to do in Explore :(
(edited multiple times, final result above)
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