Create a Zendesk Ticket Based on a Field From Salesforce


  • Nicole - Community Manager
    Comment actions Permalink

    Hi Atzikas - 

    Our Salesforce integration doesn't do this natively in an automated way. Ticket creation from within SFDC is all done through the ticket view app, but that will be a manual - not automated - process.

    That being said, you may be able do this by having Salesforce callout to hit our ticket-creation API. 


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