Explore - Satisfaction Score - Event based filter

2 Comments

  • Ontec LLC (EMEA Partner)

    Jon Hall You should be able to do this with the ticket updates dataset.

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  • Jon Hall

    Ontec LLC (EMEA Partner) thank you for taking the time to reach out on this, really appreciated!

    However while ticket updates set does allow for event based reporting (on changes to satisfaction rating), ultimately what we are looking for is event based filtering on the actual satisfaction score (rather than if updates made to score).

     

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