There’s no blueprint for doing business right now. But one thing is for sure: as each day brings new challenges and unknowns, customer interactions count more than ever.
Zendesk Showcase APAC brings together business leaders to help answer the big questions facing organisations today. You’ll learn how to maintain seamless experiences with a remote workforce, working towards a ‘new normal,’ and hear from brands that are thriving in the face of adversity.
You’ll also connect with delightful people online, so you can expand your community during this siloed time.
- Welcome to Zendesk Showcase APAC
- Responding, managing, and leading during a pandemic
- Service-First CRM
- The New Normal: Business as (Un)usual
- Empowering support teams in a crisis and beyond
Join a special deep dive into the challenges facing your region, featuring a panel of key industry experts and customers, and a chance to connect with your local community.
Don’t miss out! Register for your session below:
Welcome to Zendesk Showcase APAC – While we can’t be with you in person, we can welcome you with open arms. We’ll set the virtual stage for the exciting event ahead.
Responding, managing, and leading during a pandemic – Join Riccardo Pasto from Forrester as he discusses the steps in responding to, and leading through a crisis; including setting up a framework for sound decision-making.
Service-First CRM – A global pandemic has only made Zendesk more keen to help reduce friction between companies and customers. Join our CEO Mikkel as he walks through our recent service-first solutions and product announcements.
The New Normal: Business as (Un)usual – Hear from Tom Keiser about how Zendesk is helping employees, customers, and the business navigate from crisis through rehabilitation to planning for a ‘new normal.’
Empowering support teams in a crisis and beyond – Now that your support team is remote, how do you keep them empowered, productive, and happy? Our Chief Customer Officer shares lessons around remote teams, higher support volumes, and empathetic responses.
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