Export report with Clickable Links?

6 Comments

  • Vincent Dollet
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    Hi Sydney Neubauer,

    Many thanks for your feedback. I do understand that you & your reports' consumers may want to quickly look at a specific ticket that is laid out in the report, and that it would be good to make it "one click away".

    We are currently planning some improvements to our PDF and Excel exports. If we were able to keep the links in the PDF and Excel exports, would that address your need?

    Kind regards

    Vincent

    3
  • Sydney Neubauer
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    That would be absolutely perfect! Just a way to have clickable links remain clickable links

    2
  • Sydney Neubauer
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    If maybe one day we could have it where the report is not an attachment, that would be beneficial. It would decrease the odds of the report getting ignored and save Agent's from needing to download the attachment. It saves them an extra click

    2
  • Tina Yates
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    I second what Sydney is asking for.  I need exported reports to work within other reports and do this tens of times a day, this will add on to my daily work.  I know it is only a couple of clicks per email but it is inefficient.

    1
  • Roksan Yazman
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    I third Sydney Neubauer & Tina Yates' requests. Clickable links within PDFs/Excels would be an improvement, but from my perspective (and with our process today) a huger win would be to be able to replicate the "Inline" scheduled report functionality of Insights/GoodData in Explore, where we are able to navigate to a link within the report with a single click from within the email body. If that's on the roadmap at all, we'd sure appreciate it!

    1
  • Tina Yates
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    Absolutely Roksan Yasman, that is another major item "inline" report functionality that is needed.  I don't even understand how some of these basic items are missing from Explore.  Explore email reports are inefficient and create more work and I don't think a new product should do that.

    0

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