End-user account keeps unfollowing community topics



  • Nicole - Community Manager
    Comment actions Permalink

    Hey Evan - 

    I see that this is your first post - welcome to the Zendesk Community! This may be a bug, though it is not a known issue. In order to dig in further, I'm going to create a private ticket for you and send it over to the product team to look into. Expect an email notification for that ticket shortly. 

  • Nicky Lilja
    Comment actions Permalink

    I have the same problem so I will file a ticket :) ! 

    Thanks Evan Lewis for sharing. Remembered that I saw you post, so kept an eye open if this would happen to us. 



  • Kasper Sørensen
    Comment actions Permalink

    Hi everyone,

    Just wanted to inform you that we have solved this issue now. We will no longer immediately unsubscribe you when you follow the link - rather you will have to confirm this with a button-click on the page that you land on! Thank you for your patience.


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