Feature request: Agent Limited Access - based on customized ticket field


  • Nicole - Community Manager
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    Thanks for posting your feedback, Avitalf, and welcome to the Zendesk Community! ! I added "Feature Request" to the beginning of the title of your post to clarify that it's a request and not a question; I hope that's alright. 

    If others would like to see this functionality, please up vote Avitalf's post and add details about why this is important to you and how frequently this need arises in the comments below. 


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