How do I provide feedback for the Content Blocks EAP?

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38 Comments

  • Dovile Janule
    Zendesk Product Manager

    Karissa Van Baulen this seems to be something that we need to investigate more. I will create a ticket and follow up with you there. 

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  • Katarzyna Karpinska
    Zendesk Product Manager

    Karissa Van Baulen Can you also tell us more about: 

    "...editing blocks is very cumbersome when using bullet points. It doesn't allow you to edit the text via HTML or regular WYSIWYG without A LOT of manipulation..." 

    I'd like to understand your experience.

     

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  • Maria Siritcyna

    Hello!
    Looks like there is a problem with right-to-left languages.
    Upon enabling the CB, text in RTL changes its position to the far right side.

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  • Katarzyna Karpinska
    Zendesk Product Manager

    Maria Siritcyna Thank you for reporting this problem, I'll raise a ticket for to investigate it in more detail.

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  • Kelsey Davis

    Hi, I am not able to create content blocks suddenly. I was able to before and am not now. Once I enable an article to have content blocks it switches over, I can add existing blocks, but the plus symbol does not pop up for me to create a new one, please help.

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  • Katarzyna Karpinska
    Zendesk Product Manager

    Hi Kelsey Davis, have you maybe seen this thread? It has some explanation about the disappearance of (+)

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  • Kalle Windefalk

    Katarzyna Karpinska

    It's not possible to delete a content block atm but we are planning to add this functionality before the end of the year.

    Any news on when this can be implemented?

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  • Katarzyna Karpinska
    Zendesk Product Manager

    Hi Kalle Windefalk, yes! we are planning to release it in April.

    1

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