Inbound Calls reporting

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1 Comments

  • Amie B

    Hey Craig,

    The data difference you're describing here may be due to how often your Explore account syncs. 

    The data on the talk dashboard is real-time data. Whereas the data in Explore is synced over either once a day (Explore Lite plan), or once every hour (Explore Professional plan). 

    It might be worth checking this on your end. I feel it might put you on the right path with this one from here. :)

    Best,

    Amie

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