See more of the ticket before opening it


  • Katie Dougherty
    Zendesk Community Team

    Hi Marc Dufour (Groan),

    I'm afraid there isn't a setting in your Zendesk account that allows you to make a change to the number of preview lines when hovering over a ticket.

    However, I searched our Zendesk Marketplace and found an app called Lovely Views PLUS that seems to offer this ability! Please feel free to read more about this option or search our Marketplace for other alternatives. 

    Have a great rest of your day! 

  • Marc Dufour

    Thank you, I'll check it out.


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