Feature Request: Automatically "demote" previous Assignee to Follower if another Agent takes the ticket

1 Comments

  • Nemo Zheng

    Hey Alex

    This is such a good proposal and something I'd really looking forward to.

    I've been trying to figure out a workaround for this and no luck so far.
    Hope this could make it on Zendesk's radar.

     

    Thanks, Nemo

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