Zendesk Chat "visitor_name"

1 Comments

  • Chris Stock
    Comment actions Permalink

    I'm not sure that I understand your query fully, but I believe you'll need to select the 'Ticket requester' attribute in order to see the name of the person who requested the chat. You can then use 'Chat ID' or 'Engagement ID' if you want to break it down by those attributes as well.

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