Submitted on behalf of myself
Add the ability to change the order of the channel options shown on the Web Widget
Description/Example/Use Cases/Proof of End-Users Requesting:
There are certain situations that would benefit with a customer being offered a different order of the channel options in the web widget.
Specifically, there are certain pages on our website where the help center will help a customer better than a chat where we will end up sending them to an article in the help center.
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