No ticket found when I tried to search for participants

4 Comments

  • Toby Sterrett
    Zendesk Product Manager

    Marta Jacuk-Zurak can you try participant:Marta_test2 instead? Currently the keyword is the singular participant instead of participants.

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  • Marta Jacuk-Zurak

    Hi Toby Sterrett,

    I have tried but without luck as well. Please see the screenshot:

    0
  • Marta Jacuk-Zurak

    Hi Toby Sterrett,

    I can see that searching by 'participant' is working now.

    Thanks

    0
  • Toby Sterrett
    Zendesk Product Manager

    Thanks for following up Marta Jacuk-Zurak. We are in the process of rolling out the participant names and email addresses for search, glad it's working on your account now.

    0

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