Ticket Auditing


  • Graeme Carmichael
    Comment actions Permalink


    You may know that the Ticket Updates dataset in Explore shows changes to ticket fields. But unfortunately, none of the fields you are after fall in scope and so you cannot report on these changes with Explore.

    I would suggest making a case in the product feedback section and hopefully others will find that useful.

    Sorry that I cannot provide a better solution.



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