Could not connect (with Chat)

1 Comments

  • Erika Camille Sundian
    Comment actions Permalink

    Hello,

    My apologies for the delay on this. We have been overwhelmed with requests during this time. 

    We released v1.4.6 for the Chat iOS SDK which includes a fix for the "could not connect" error but it looks like you are already using the updated version as you stated here.

    For reference, you can check: https://github.com/zendesk/zendesk_sdk_chat_ios/

    I'd recommend raising a ticket with our Support folks to look into our logs and see if there's any traffic coming to us at all when this error happens.

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