Add inline images to notes and emails

3 Comments

  • Katie Dougherty
    Zendesk Community Team

    Hi Nick,

    Thank you for taking the time to post feedback on this feature in Sell! 

    I agree it would be a great addition to the product to be able to add images inline within notes and emails. I will make sure our Product Team reviews your above post to see if other users share the same feedback, work through the possibility of adding this functionality to the product, and review how quickly it can be added to our product roadmap! 

    Please note that if you send emails outside of Sell (in your personal email account), you can use your personal email's native formatting and that email will sync into your Sell account through our email integration

    Additionally, you can attach photos to emails and to the record itself in the Documents section of Sell

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  • Nick Wurm

    Hi Katie Dougherty,

    Thanks for the feedback.

    Great to know you agree that this would be a great addition to the Sell product and thanks for passing this request along to the product team.

    Good to know that emails sent outside of Sell (we use Gmail) can accommodate inline images. That's an okay workaround for now, but ideally, we'll be able to do this in Sell at some point.

    Noted regarding attaching photos to emails, we've been doing that for now but would love to add multiple photos within the context of a message to make it easier for our customers to understand what we're saying and showing them.

    Thanks again and kind regards,

    Nick

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  • Katie Dougherty
    Zendesk Community Team

    Happy to help, Nick!  

    Your feedback has been sent to our Product Team. Thank you again and keep sending feedback our way! :) 

    Best, 

    Katie 

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