Linking our HR Database to zendesk for automatic creation of end users
Hi,
has anyone connected their ZenDesk system to their HR database for the purposes of the automation of end user creation?
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I haven't but others may have done. You might be interested in bulk importing users however: https://support.zendesk.com/hc/en-us/articles/203661996-Bulk-importing-users-
You can also use the API to add or update end users: https://developer.zendesk.com/rest_api/docs/support/users
Either way, it's likely you will need some development work to keep your HR system in sync with the Zendesk users.
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