Linking our HR Database to zendesk for automatic creation of end users

Ammo Bhachu

August 04, 2020 13:19

Hi,

has anyone connected their ZenDesk system to their HR database for the purposes of the automation of end user creation?

1 Comments

Phil Williams
- August 04, 2020 16:29
Community Moderator
I haven't but others may have done. You might be interested in bulk importing users however: https://support.zendesk.com/hc/en-us/articles/203661996-Bulk-importing-users-

You can also use the API to add or update end users: https://developer.zendesk.com/rest_api/docs/support/users

Either way, it's likely you will need some development work to keep your HR system in sync with the Zendesk users.

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