A separate area where all attachments on a case are able to be accessed.

3 Comments

  • Samrat Komaravelli

    +1 this would be useful

    0
  • Darren Bell

    We had the same issue and we find this app very useful now.

    Have a look at the Attachment Manager. 

    https://www.zendesk.com/apps/support/attachment-manager/

    0
  • Leah
    Zendesk Voice of Customer Team

    Hi everyone, 

    Thanks for the feedback! I'd love to learn more about what business goals you have or workflows you've implemented that require you to have this request. By understanding your problem at a deep level, we're able to better advocate for your needs to our product team so that the solution they build encompasses everyone you need. 

    Thanks in advance for more information!

    0

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