• Anton Van der meyden

  • August 12, 2020 12:52

  Hello,

  I now see you have use a different endpoint for chat as shown below.

  curl https://www.zopim.com/api/v2/chats/{chat_id} \
    -v -u {email_address}:{password}
  
  This still does not work. It looks like a specific type of token has to be created to do this.
  
  Is there a quick way to do this on the postman app?
  
  Kind Regards,
  Anton

• Phil Williams

  • August 13, 2020 08:37

  This is a bit of a guess but was the chat account created in Support? If so, you need to use Oauth instead:

  https://developer.zendesk.com/rest_api/docs/chat/introduction#security-and-authentication

• Anton Van der meyden

  • August 13, 2020 13:33

  Hi Phil,

  Phil Williams

  Thank you for the reply. I just found out last night that Oauth is required.

  I though it be easier than having to set this up.

  Thank you.

  Kind Regards,

  Anton

   

• Phil Williams

  • August 13, 2020 13:50

  No problem. I didn't know myself until I saw that I must admit.

  Most of the other API functions are accessible via the API token but it does look like Chat is slightly different.

   

• Anton Van der meyden

  • August 13, 2020 14:22

  Thanks anyway.

  I know how to do it now if I need it again in the future.

  Kind Regards,

  Anton

• Phil Williams

  • August 13, 2020 14:31

  No worries, glad you got it sorted...

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