Adding Form into a form
I am trying to accomplish when I am in a form; I can select another form below the left Navigation for the original form.
For example, I have 3 forms for my brand, “Form 1, Form 2, Form 3”. I am working in “Form 1”, I completed the left Navigation, however, I need to fill out the information in Form 3. My current process will be to open a ticket in “Form 3” and merge “Form 1” into it. I would like to create a condition that will allow me to open my form within a form. So using the same example as above, I am working in Form 1, I fill out the left Navigation and need to fill out “Form 3”. I would like to set up a feature that allows me to select “Form 3” and the left navigation fields for Form 3 will show up below “Form 1.”
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Hello Steven Gagnon,
Love the icon! So natively, this level of customization is not built into the product. If you were going to accomplish this, I would recommend starting with our Support API, which would be your best bet for implementing the level of customization. If you do have questions on getting started with our API, I would suggest posting in our developer forums where we host API development conversations.
Support API: Ticket Forms
Zendesk Developer Community
Best regards.
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