I'd like to allow users to explore my iOS app without first signing up, including looking at the support site and FAQ. When they have signed up and are signed in, I'd like them to be authenticated on the support side via JWT.
Although such behavior is allowed in the website -- accessing some of support without being logged in -- its seems that in the IOS SDK I have to pick one or the other. Once I enabled JWT authentication, an authenticated user was able to access support and their own tickets, but anonymous users weren't able to access support at all.
When I try in that case, I get this error:
[ERROR]: The configured authentication type and the Identity type do not match. Connot authenticate.
Is this a current shortcoming of the iOS SDK or am I doing something wrong? If it's the former, are there any plans to correct this?
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