How do I integrate Zendesk Sell with Dialpad Pro

1 Comments

  • Katie Dougherty
    Zendesk Community Team

    Hi Andre,

    Thanks for reaching out! 

    You are correct that we do not have a native integration between Zendesk Sell and Dialpad, and there are also integration options for Zendesk Support and Dialpad. I'd like to offer a few suggestions below: 

    1. I highly recommend our Sell Voice feature for the easiest option of dialing out of Zendesk Sell. Your sales reps can pick their own numbers and click on a phone number or set up our auto-dialer feature to automatically place and log calls in Sell. 
    2. You can integrate Zendesk Sell and Dialpad through Zapier. Here is the triggers and actions page: Dialpad + Zendesk Sell Integrations.
    3. You could also use Tray.io as middleware for further integration but this option requires your own team to set up the integration or there are teams at Zendesk that can help at a cost!

    I hope this helps provide some Voice options for your account! Please do not hesitate to reach back out or contact our team for more personalized assistance with your account.  

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