Restricted access to Zendesk in Jira

September 01, 2020 07:34

Hi.

We are currently trying out Zendesk support for Jira. Is it possible to control who can access the Zendesk content in Jira? We have customers who can access our Jira server, limited to a special project role, and we want them not to be able to see the Zendesk content in Jira. So is it possible to restrict the Zendesk content in Jira to limited project roles?

1 Comments

David Gillespie
- September 02, 2020 06:51
Zendesk Product Manager
Hi Jeanette Schmidt Kjær,

You can restrict which roles can see the integration, follow the steps "To restrict access to the Jira Cloud app" in the this article.

Thanks,

David

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