Similar Looking Sub-Domain
AnsweredHi,
I wanted to understand more about how can I avoid any person from creating a similar looking sub-domain to my business.
For Eg - If my business name is "PayPal" and I have a sub-domain with Zendesk as "paypal.zendesk.com".
Will zendesk stop anyone else from taking a similar looking sub-domain like "paypalhelp.zendesk.com" or "paypalsupport.zendesk.com" etc
As for end user, he/she might not be able to differentiate and the above similar looking sub-domain can be used to exploit information from the user.
Is Zendesk flagging any similar looking sub-domains and asking for more information on the business to identify if its a authentic case of similar looking sub-domain or not ?
Regards
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Hey Vivek,
There's nothing in place that will prevent someone from starting an account with a subdomain similar to another. We can only prevent the use of the same subdomain that's already been activated.
If you notice any malicious activity around a subdomain similar to yours you can contact us and we can certainly look into it but we're rather limited on what we can share in regards to other accounts.
Let me know if you have any other questions!
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