Bulk update users to be light agents using API

Answered

2 Comments

  • Kolbe

    Woo, I figured it out. You have to set custom_role_id, not role_type.

    {
    "user": {
    "role": "agent",
    "custom_role_id": 360009508914
    }
    }
    0
  • Brett Bowser
    Zendesk Community Team

    That's awesome to hear Kolbe! Glad you were able to get this resolved :)

    0

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