Attribuer des champs ticket à un formulaire spécifique

1 Comments

  • Devan - Community Manager
    Zendesk Community Team

    Hello Philippe,

    You should be able to customize your ticket forms with any ticket fields of your choosing. After creating a ticket form, you can pull available ticket fields to that ticket form. I've shared some documentation that goes into detail on implementing this further in your Support instance. 

     

    Adding custom fields to your tickets and support request form

    Best regards. 

    0

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