Make knowledge center app available in agent workspace chat channel

Planned

2 Comments

  • Kasper Sørensen
    Zendesk Product Manager

    Hi Kalle Windefalk

    Glad you asked! I'm happy to say that we are actively working on a better integration of knowledge into Agent Workspace! :-) I expect an EAP opening up in Q1 of 2021.

    0
  • Kalle Windefalk

    That is awesome news. Now I'm happy =)
    Thank you Kasper Sørensen
    I'll vote for Denmark in the next eurovision contest as a tribute ;)

    2

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