You're out of agent seats -notification

5 Comments

  • John Fricker

    Agreed. I know I am at capacity and I don't need spare seats so why let me know that I'm at capacity.

    2
  • Robert Prehn

    Completely agree, companies will likely use their number of agents and can extend the number of agent/admin licenses within minutes in Zendesk so the notification seems like a nudge to ensure companies keep 'spare' licenses unused in their account...

    1
  • Eckhard Doll

    +1! I don't want to be reminded either. I am aware of the licenses we have and if we need more, we will order them.
    I just don't want to be bothered by some sales driven notification all the time.

    1
  • Robert Grøndahl Winther

    Agree: Just got the same notification, and the wording makes it sound like no licenses is available.

    It's at best bad wording, but if I was in a bad mood, I would say they are trying to sell unnecessary licenses.

    1
  • ZenBros

    This alert notification needs to go away unless a user is attempting to add an agent with no license.  Its annoying and awful.

    0

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