Website Help Page from Zendesk


  • Tamara Tankosić

    Hi Randy, 


    Sorry but I do not quite get what you mean? We have a full functioning website (, I just want the Zendesk help page to be integrated but the developers need instructions on how to do that.

  • Kay
    Community Moderator

    Hi Tamara,

    Iframing is not allowed. The correct way forward would be by using the API as documented here.
    There are two approaches.

    1. Fetch the content every x time and store them/cache them locally (better for SEO too)
    2. Fetch the content ad hoc every time a user views the FAQ (less favourable in terms of speed and SEO)

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