Website Help Page from Zendesk
Is it possible to integrate the Zendesk help page to our website?
I understand we can implement the Web Widget which we have done but I still wanted to have a help page on the website, without redirecting to the Zendesk website but staying on our own? So basically a way to host the help centre on the Help section of our website, as the developer advised us not to redirect people off the site as it hurts the SEO and takes away from them being able to book our services. We already set up the FAQs and everything else, now we just can't figure out how to integrate it.
Thanks!
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Hi Randy,
Sorry but I do not quite get what you mean? We have a full functioning website (https://www.globalairportconcierge.com), I just want the Zendesk help page to be integrated but the developers need instructions on how to do that.
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Hi Tamara,
Iframing is not allowed. The correct way forward would be by using the API as documented here.
There are two approaches.- Fetch the content every x time and store them/cache them locally (better for SEO too)
- Fetch the content ad hoc every time a user views the FAQ (less favourable in terms of speed and SEO)
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