I took over the support for Zendesk relatively new in our company.
The following challenge. I have created a trigger that automatically closes the ticket for certain senders.
For this I have created an organization and within this organization various users with the email addresses that are to be closed.
Meet ANY of the following conditions
Organization IS "XXX"
In an organization, however, there are very, very many e-mail addresses in the format firstname.lastname@example.org
Can you set the trigger so that ALL mails from the organization with the email ending @ organization.com are closed?
Thank you very much for your help
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