I wish to display Full Resolution Time (Business Hours) per ticket ID in a grid/table. However, in the Calculated Attributes, I am only offered the metric via aggregators (SUM/AVG/MED etc). I simply want to display a column with Ticket ID + Full resolution time but the metric is not offered on its own but via aggregators.
Strictly speaking, full resolution time is a metric rather than an attribute but how can I display in a grid ?
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