Covid IVR menu as greeting


  • Brandon Tidd
    Community Moderator

    Hi Sadie Sumner -

    There are a couple of steps you need to take here. 

    First, you'll want to make sure your greetings are recorded as an IVR greeting.

    Then you'll need to make sure you assign your IVR menu to the numbers:

    More information is available in this article.

    Hope this helps!

    Brandon Tidd

    729 Solutions


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