These interactive virtual training days are a chance to network, share your challenges and learn from other attendees. Get ready to take your customer support experience to the next level after completing these trainings.

Training Time: 9:00am-3:00pm (EST)

Training Options:

• Zendesk Support for Admins, I and II- This full-day track is ideal if you’re just starting out on Zendesk and need a thoughtful overview on the features of Support and how they work together, or if you simply want to either round out or update your knowledge of the Support product.(Agenda)(January 13)
• Zendesk Explore, I and II- If you're new to Explore, this is the event for you! In this full day track, you'll learn the key features of Zendesk Explore, our robust analytics product.(Agenda)(January 14)

How will the sessions be structured?- At our virtual event, we’ll include all the same content that’s taught at our in person events, lots of Q&A time and opportunities to interact with the Zendesk team. Each virtual training day will be from 9:00am-3:00pm (EST) and we’ll send you home with some great follow-on activities to complete at your own pace. A couple days before your virtual training day event we will email you with the zoom link and training materials.

Cost for Training: $650 per training day ticket.

Add On Certification Exams: 

• Zendesk Support Administrator for $280 (save $70 off retail price) when purchased with a training day ticket.
• Zendesk CX Analyst for $280 (save $70 off retail price) when purchased with a training day ticket.

Customers can register here. Reach out to trainingevents@zendesk.com with any questions.