Problem trying to add Visualforce page to my Salesforce page

Hi all !

I'm having problems trying to to add the "Zendesk_Ticket_View" Visualforce page to my Salesforce page sience it doesn't exists.

I've installed the managed package for all users, enabled the Ticket View checkbox in the Admin Panel, and assigned the permission set to the System Admin of the Organization but when I go to edit page and drag the Visualforce component to the page the only options are:

there no "Zendesk_Ticket_View" anywhere to be seen.

If I add the Visualforce component in an Account I can only choose ZendeskAccount or ZendeskDetail but nothing for viewing the tickets.

I've been following the guide https://support.zendesk.com/hc/en-us/articles/360037825954 and done everything that's written there but still unable to see the tickets.

Please help me

Brett Bowser

November 23, 2020 15:46

Zendesk Community Team

Hey Ignacio,

I'm going to create a ticket on your behalf so we can look into this with you.

You'll receive an email shortly stating your ticket has been created.

Thanks!

Ignacio De la Torre

November 24, 2020 14:02

Hi Brett!

I have recieved the email confirming that the ticket was created but nobody has contacted me yet. Hope someone does soon.

Thanks a lot for the help.

Regards

Problem trying to add Visualforce page to my Salesforce page

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