Web Chat agent not access


  • 田中 健司

    Good evening
    Nice to meet you.

    There are two ways I can suggest.

    ① Restart your device

    ② Delete cache and cookies
    ⚠ Please note that if you try this method, the password etc. saved in the browser will be deleted.

    Please try one of the methods. If that doesn't help, we recommend that you consult support. I hope you find it helpful.

  • vienpham

    I tried but failed.

    Now I use account trial version. I don't know if this is the cause.

  • 田中 健司

    The trial version does not seem to affect the site.
    It may not be accessible depending on the security settings.
    If you cannot resolve the issue, we recommend that you consult support.

  • vienpham

    Thank you very much.


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