Spam receipt issue


  • Kay
    Community Moderator

    Please keep reporting these as spam.

    Simultaneously I recommend to open a support ticket to make the team that is managing the Spam Filter is up to speed when this is happening.

    Unfortunately you cannot block TLD domains in the blocklist

  • David Bailey

    I'm getting the same - its been happening for weeks and I'm getting 100's at times a day. Even though I mark as spam etc,

    Becoming a real pain

  • Rodrigo Zanuzzo

    Hello, I'm still receiving this type of email, I'm marking messages as spam, the number of messages has decreased, but the problem continues.

  • Rodrigo Zanuzzo

    Today I received several of these spam. Any predictions to solve the problem?

  • Brett Bowser
    Zendesk Community Team

    @Rodrigo and David,

    I'm going to create tickets for both of you so our Customer Care team can look into this further. We will need to take a look at some of these tickets to see why they're being created instead of being sent to the suspended tickets view. You'll receive an email shortly stating your ticket has been created.

    Thanks for letting us know!


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