How can I use the Zendesk API to pull in ALL calls (answered, abandoned, missed, etc.) ?


  • Brett Bowser
    Zendesk Community Team

    Hey Clayton,

    I reached out to some of our Talk experts and it looks like your best option would be to use the Incremental Exports in the Talk API which I've linked for you: Incremental Exports

    Otherwise, as you mentioned this data is available within Explore as well.

    I hope this helps!


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