Can a Guide user bookmark articles to read later?

6 Comments

  • Nicole S.
    Zendesk Community Team

    Hi Debbie,

    This is not functionality currently available in Guide, but it is a great idea! I'd suggest posting it as a feature request in the Feedback on Guide topic, so that other users can up-vote it and add their ideas for our product managers.

    1
  • Dylan Buckley

    Nicole S.
    Isn't this what the "Subscriptions" page and the "Follow" button does?

    0
  • Devan - Community Manager
    Zendesk Community Team

    Hello Dylan Buckley,

    The follow button will let users know when a new post has taken place in a. certain thread and email them with updates for each new post. A little different than just following but similar.

    Best regards. 

    0
  • Slava Skorbezh

    It’d be great to have such feature! Our agents have been requesting it for years 🤗

    1
  • Slava Skorbezh

    Nicole S. I'm not sure if Debbie Watkins created a post in the Feedback on Guide topic. So I’ve done it here.

    0
  • Nicole S.
    Zendesk Community Team

    Thanks for coming back and sharing the link, Vyacheslav!

    0

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