I've been adding some queries to an existing dashboard, but when the dashboard filters via date or group/phone number, the queries I created don't get those filters applied to them. One query in particular shows how many tickets have a specific tag on them.
It looked like someone had this same question here: https://support.zendesk.com/hc/en-us/community/posts/360029385134-How-do-I-apply-filter-to-query-
Where it was suggested: "if you have queries on the dashboard that are using different datasets, you need to ensure that the date filter is also including attributes from each dataset, if you want to be able to apply the date filter to all queries on the dashboard!"
This seems promising, as I'm modifying the Talk dashboard with queries that are looking at tickets. I know in the query itself, I can apply a filter to it (or leave it unset), such as date, but that doesn't get overwritten when it's in the dashboard.
Can anyone point me in the right direction?
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