Sync salesforce contacts/leads including Mailing Country


  • Brett Bowser
    Zendesk Community Team

    Hi Idan,

    If "Country" is a custom user field in Zendesk then yes you should be able to sync that information over.

    Let me know if that's not what you're referencing here!

  • Idan Battat

    Hi Brett,

    I am referring to timezone and not country, sorry.

    Is it possible to sync this data from SalesForce instead of edit it manually for each requester?

  • Dwight Bussman
    Zendesk team member

    HeyO Idan Battat It sounds like you're trying to sync time zone information into the native Time Zone field within the user on Zendesk. Unfortunately, our integration doesn't allow for syncing into this field, but that's a good idea for future development. Thanks for submitting this feedback!


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