Is it possible to hide the "Brand" field on the ticket form?

2 Comments

  • Brett Bowser
    Zendesk Community Team

    Hey Melody,

    Excellent question! You may want to take a look at the Ticket Field Manager app which will allow you to hide ticket fields from agents. I hope this helps!

    0
  • Melody Quinn

    Thanks, Brett, I will check it out!

    0

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