I am receiving this syncing error in the Salesforce Integration logs when the contact record with “firstname.lastname@example.org” in Salesforce is updated.
Salesforce Contact Failed to Sync “map[description:Email: email@example.com is already being used by another user error:DuplicateValue
It appears the user originally created an account through our help center, but when their contact record in Salesforce is updated, it is failing because their email address already exists in ZD. How do I establish the link between the ZD user and the Salesforce contact record when the ZD user is created first?
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