Light Agents Pricing


  • Heather Rommel
    Community Moderator

    Hi Muhammad Nouman,

    The last time I checked, Zendesk Light Agents are an add-on to your existing plan. They charge you a fee on each full agents you have on your account which allows you to add up to 100 Light agents for Professional. If your subscription says it's available as part of your plan and it's not listed as an add-on, you should be able to add Light Agents right now without an extra charge.

    Add a new Light Agent like you would add anyone else and just set their license to Light Agent.



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