I am the Director of L&D and have just completed a major rehual of our Zendesk Help Center. I am now in the process of implementing an LMS, where we discovered that not only can we NOT embed Zendesk articles, we cannot even link to specific articles. Of course, recreating and maintaining content in 2 places is not an option, so if we had to choose, I think we'll end up removing the content from Zendesk, which has more limited functionality than an LMS. I would love to have both platforms work together. Please fix this.
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